1. Information we may collect
Depending on the service stage, MMS may collect profile details, contact information, coaching specialisation, event information, student registrations, communication preferences and technical service data.
2. WhatsApp communications
WhatsApp is the primary communication channel for onboarding, reminders, session updates, certificates and support. Users should provide a number they control and may request that non-essential promotional messages stop.
3. Identity and financial information
Future identity and bank verification will be completed through approved service providers. MMS is designed not to store raw Aadhaar or PAN documents. Payment credentials will be handled by authorised payment providers rather than exposed to coaches.
4. How information is used
Information may be used to provide accounts, coordinate sessions, communicate service updates, prevent misuse, support learners, improve the platform and meet legal obligations.
5. Access and sharing
Coach and learner information will be restricted according to role and purpose. MMS may share necessary information with contracted infrastructure, communication, video, verification or payment providers when those services are activated.
6. Retention and choices
Information will be retained only as long as necessary for the stated purpose, contractual records, dispute resolution and legal requirements. Privacy requests will be accepted through the official WhatsApp support channel.